Frequently asked questions

How many items can I borrow?

You can borrow and/or reserve a maximum of six e-books at a time.  In addition to this, you can have six e-audiobooks on loan or reserve.

How long can I borrow items for?

The loan period is two weeks. After this period the title will be removed from your account.

Can I renew an item?

Yes. loans can be renewed twice by clicking the “Renew” button under items in “My Loans”. 

Can I return my loan before the due date?

Yes, if you want to return an item sooner than the due date click on Return and the item will automatically be removed from your “My Loans” list. 

Can I get BorrowBox on my home computer?

BorrowBox is an application for mobile devices. To download an eBook or eAudiobook on your computer go to eAudiobooks or eBooks.

Go to the Bolinda Digital website to borrow and download. For eBooks you will need Adobe Digital Editions (ADE) software, downloadable free from the internet. Once you have downloaded an item you can add the files to an eReader, iPod or any other MP3 device. All items will be synced with Borrow Box but you will need to download the item on each device before you can access them.
 

I really like mysteries. Can I just browse a specific collection?

Yes, at the top of the Bolinda eBooks screen customers can browse by a number of categories including “By Genre”.

Can I read or listen to my loans offline?

Yes, as long as you have downloaded the eBook or eAudiobook to your device, you don’t need to be connected to the internet to access it.  It is a good idea to turn your

wi-fi off so that your device does not keep looking for a connection. 

Can I export eBooks to my eReader?

You can export Bolinda eBooks to any eReader that accepts Adobe ePub files.

N.B. Kindles are not compatible with library eBooks.

How do I delete/return the eBook from my eReader?

If you have downloaded the eBook through the BorrowBox app then there is no need to manually delete it, as it will automatically be deleted when the loan period expires. However, if you do wish to delete the file from your device before the loan period expires for any reason (ie. space) then please follow the below steps:

• From the “My Loans” page in the app, press on the title you wish to delete from your device
• Once the eBook loads, press the middle of the screen to display the navigation options
• On the top right you will now see a small cover image of the title, please press on this
• This will now load a new page with a small cross simple on the bottom left, please press on this
• You will now be shown a pop up window asking if you wish to delete this eBook from your device, please press “Delete”
• The eBook file will now be removed from your device

If needed, the eBook can be downloaded again at any point during the loan period.

The function to delete eBooks through BorrowBox is currently only available in iOS devices, but will be included for Android soon.

If the eBook has been downloaded through the website version of Bolinda digital then this will need to be manually deleted from your computer or any devices it has been transferred to (ie eReaders). However, the file becomes unusable after the loan period expires, so the next time you try to open it you will be given the option to delete it